Related Articles
Add Recipients to a Communication List
The Communication screen is where you can setup lists of recipients that have opted in to receive notifications about SOVA for your specific location. There are currently 22 different ways that SOVA can communicate via email, SMS and automated voice ...
Mobile Issues
No current issues noted.
Require images for certain IR classifications
When creating incident classifications at Settings > List IR Types, we've added an option where you can set whether images are required for this particular incident type/classification. If an officer creates an IR and tries to save it without adding ...
Mobile FAQ's
Q. Can I use an iPhone with SOVA? The short answer is, not yet. The latest version of iOS (the system software that runs on an iPhone) has a limited ability to scan NFC, or "Near Field Communication" which is the technology that SOVA uses to ...
I cannot attach images from our CCTV system to an incident report
Likely the image you are trying to attach to the incident report is encrypted in some way. You will discover that the image file opens fine using the image viewer available in Microsoft Office and also MS Paint, but fails when you attempt to open it ...