Categories of personal information we collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer or household (“personal information”). In particular, we have collected the following categories of personal information from consumers within the twelve (12) months preceding the effective date of this privacy policy:

Categories of sources of personal data

We obtain the categories of personal data listed above from you.

Our business and commercial purposes for collecting personal information

We use the personal information we collect for our operational purposes or other purposes set out in this privacy policy. Those purposes may include:

• Detecting and monitoring security events, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  
• Debugging to identify and repair errors that impair existing intended functionality.
  
• Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business.
  
• Undertaking internal research for technological development and demonstration.
  
• Undertaking activities to verify or maintain the quality or safety of a service that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service that is owned, manufactured, manufactured for, or controlled by the business.
  

In the twelve (12) months preceding the effective date of this Privacy Policy, we have disclosed the following categories of personal information of California consumers for a business purpose:

Category A: Identifiers

Category B: Categories of personal information described in Cal. Civ. Code § 1798.80(e)

Category C: Characteristics of protected classifications under California or federal law

Category F: Network Activity

Category G: Geolocation data

Categories of third parties with whom we share personal information

In the twelve (12) months preceding the effective date of this Privacy Policy, we have not sold personal information of California consumers.

Your rights under California law

• You have the right to ask us to send you the following information:
  
  1. The categories of personal information we have collected about you.
     
  2. The categories of sources from which we collected the personal information.
     
  3. Our business or commercial purpose for collecting personal information.
     
  4. The categories of third parties with whom we share personal information.
     
  5. The specific pieces of personal information the business has collected about you.
     
• You have the right to ask us to delete the personal information about you we have collected.
  

Non-discrimination

Your privacy rights are important. If you exercise your privacy rights under California law, we will not do any of the following in retaliation:

• Deny you goods or services.
  
• Charge you different prices or rates for goods or services, including through the use of discounts or other benefits, or imposing penalties.
  
• Provide you a different level or quality of goods or services.
  
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  

How California residents can submit requests

If you are a California resident and you want to submit a request to us regarding your California rights, you can contact us via e-mail to privacy@sovasystems.com, or by calling SOVA's customer service department at 1-619-892-6561. You do not have to create an account with us to submit a request.

We can only respond to your request if it is verifiable. This means we are obligated to take reasonable steps to verify your identity and your right to access the information you request. We may ask you to provide additional information that will help us do so. We will only use that additional information in the verification process, and not for any other purpose.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.