Changing User Password

Changing User Password

Changing your user password in SOVA is something that should be done regularly to maintain data security and to help prevent unauthorized access. At times, SOVA will prompt you to change your password, and this is triggered routinely based on numerous factors.

The video below describes how to change your password:



Best practices for a secure password

To help you create a secure password, here are some best practices:

Do use

  1. At least eight characters, but the longer the better
  2. A mix of lowercase and uppercase letters, numbers, and symbols
  3. Complexity needs to be above 30%, but the higher the better
  4. Sentences with spaces between words make for a very difficult to crack password

Don't use

  1. Your username
  2. A previous password or password used on another site
  3. Consecutive keyboard combinations such as "qwerty" or "asdfg"
  4. A complete dictionary word or obvious combinations of dictionary words
  5. Slang terms, common misspellings, or words spelled backward
  6. Names such as your company name or names of spouses, kids, other relatives, or pets
  7. Your work ID, global ID, etc.
  8. Personal information such as your age or birth date

    • Related Articles

    • How do I change a key ring ID?

      Sometimes you need to change the key ring ID that was setup initially in SOVA for a variety of reasons. One example could be that you've decided to change out some damaged barcode labels, resulting in a new numbering sequence. Fortunately, changing ...

    • User Terms of Service

      LAST UPDATED: April 07, 2023 Welcome to the SOVA website, an online service designed and offered by SOVA Systems, Inc. and/or its subsidiaries and affiliates (referred to as "SOVA", "we", "our", or "us") for our clients. This End User Agreement ...

    • I received an email about a recent sign-In to SOVA

      To protect your account, SOVA sends you a notification if your account is signed in to from a new device or browser. This doesn’t necessarily mean your account has been compromised. If you recently signed in from this device or browser, you may have ...

    • Security Checklist

      Organizations face the ever-increasing challenge of securing/protecting their IT data and systems from cyber threats. To meet this challenge, many organizations end up with dozens of security point-products that don’t communicate with each other and ...

    • The user menu is missing in my device

      SOVA has a user context menu at the top right of all user screens. user screen in SOVA mobileThe options that appear when clicking this menu are "contextual" and will vary depending on what screen the user has active. For example, from the main user ...