Non-Tour Task Listview
Tasks completed during a security officers shift are stored in SOVA with start and end times, so you are able to view report screens like the NTT Listview and see what tasks take the longest, which task is done most frequently, and even look at differences between officers in how long tasks take.
- Navigate to Reports > Non Tour Tasks
- The screen below opens
- Search by task name, date range, or both
- Download a report based on any filters in place
- Shows an activity log for the selected task in a popup, with dates and times, officer names, location and any comments added when the officer recorded the task
- Shows a popup with average time by each user who completed the selected task, so as manager you can compare
- Shows the last time this task was completed by your team
Related Articles
Recording Non-Tour Tasks (NTT's) in a mobile device
Non tour tasks in SOVA are activities that a security officer would complete in a typical shift that do not relate to a tour. For example, an officer responding to a report of smoke coming from a trash can, or a guest altercation in the parking lot ...Passdown report
"Passdown", as it is known in the security industry, is a brief meeting held by security officers at the conclusion of their shift to discuss and share significant events that happened on their shift with officers that are just starting their shift. ...Shift Report Listview
The shift report is a convenient way to compile data from an entire shift, or even a full day, into a 1-2 page report that you can send to your managers directly from within the SOVA application. The screen below shows the shift report listview for ...Customizing a Shift Report
The shift report in SOVA is a snapshot of an entire shift, digested down to 1-2 pages. Consider it like an "Executive Summary", which is perfect for sending to busy exec's so they can stay updated on their security operation without having to wade ...Tour Report Listview
The tour report listview gives you an overview of recent tour activities. Like most areas of the SOVA web app, the report is dynamic, allowing you the ability to click to drill down into the information that you need. Navigate to Reports > ...