SOVA gives you the ability to communicate with hundreds of fellow employees instantly via text message. Our "EE SMS" feature is available from the dispatch screen. Simply click a button, compose your text message and send. All persons with validated mobile numbers who have opted in to receive these types of communications will be sent a text message. Clients of SOVA are currently using the EE SMS feature to communicate with fellow residents, students and employees in interesting ways:

• As part of their written active shooter protocol, a dispatcher at a hotel would activate the EE SMS system to send messages to all employees
  
• A resident manager of an apartment complex uses the system to send alerts to residents about building maintenance issues, outages,etc.
  
• A HR Director uses the EE SMS system to alert staff of severe weather emergencies when road closures due to snow make coming to work difficult or dangerous
  

Setting up the EE SMS System:

• Compose an email welcoming your staff to join in the important initiative of increasing the safety and security awareness at your complex/school/hotel. In the email, explain how you will use this system to communicate with them, and you should probably stress that their acceptance is voluntary, unless you own all of their mobile phones! Finish the email by including a link that they can use to self-enroll into the system. The link is formed with your unique client ID, and looks something like this: sovasystems.com/app/enroll/UNIQUE_ID_HERE. Unique ID's are provided upon request, and are sent via email to the property admin for SOVA that we have on file.
  
• Users who agree to participate by clicking the link in the email would be asked to complete a form with their name, email and mobile number
  
• When they submit the form, SOVA responds by sending them a verification email and/or SMS message
  
• Once users validate their email address and/or mobile number, they are ready to receive text messages using the EE SMS feature found on the Dispatch screen in SOVA Web.
  
• Visit the Communication screen to keep an eye on who has signed up and who has not, and also who has validated their email and/or mobile device