Getting Started
Recording Non-Tour Tasks (NTT's) in a mobile device
Non tour tasks in SOVA are activities that a security officer would complete in a typical shift that do not relate to a tour. For example, an officer responding to a report of smoke coming from a trash can, or a guest altercation in the parking lot ...
Setting up Login and Logout buttons
In SOVA, you setup login and logout buttons in a similar way as an ordinary tour button, with one slight difference. In the mobile device, after scanning a button from the Admin Dashboard that you intend to add to your system, you simply change the ...
Adding Users (mobile)
Users can be added from both the web or mobile platforms for SOVA. However, it is easier to add images using the mobile interface. The video below describes how to add users to SOVA, and how to capture user profile images using a mobile device.
Setting Up A New Mobile Device
If you are self-installing SOVA as part of your initial setup, or are replacing a damaged or missing device, here are the steps required to get your new mobile device up and running quickly with the SOVA security system: Purchase an Android device ...
Adding Tours
Adding tours happens almost entirely from the mobile device and involves selecting a tour name, adding an optional image to identify the tour and adding checkpoints. Once those steps are done, simply sync changes to your other devices and you are ...
Setup Employee Mass Notifications
SOVA gives you the ability to communicate with hundreds of fellow employees instantly via text message. Our "EE SMS" feature is available from the dispatch screen. Simply click a button, compose your text message and send. All persons with validated ...
Geolocate Tour Checkpoints
Adding geo-coordinates to your tour checkpoints can greatly enhance the dispatch view so the positioning of your security officers on the map will be more accurate as they carry out their duties. It will also solve the issue of seeing a blank screen ...
Web Portal Initial Setup
Use this step by step guide to begin setting up your web portal in SOVA. We will be with you each step of the way, and will expand on most of the steps below once we are onsite for your installation. If you ever have questions, please don't hesitate ...