Visitor Management
How do I setup a label printer with SOVA?
Q. I can't seem to get my label printer configured properly. Can you provide the settings for the Brother label printer? Here are a couple of screenshots that should assist in your setup. Match what you see here to your label printer settings and you ...
Processing Visitors
Processing visitors in SOVA takes place when a visitor enters or exits your facility. There are only a few steps to cover in this article. Navigate to Visitor > Process Visitor. Scan an existing visitor badge, or enter a visitor ID for a visitor ...
Adding Visitors
SOVA includes a full featured visitor badging system, allowing security staff to effectively manage visitors and communicate details about their visits to managers at your facility. Some key features of our visitor pass system: Enroll visitors when ...
What is the visitor kiosk mode?
We are actively developing a kiosk interface to allow a self-directed experience for your visitors. You will retain complete control on how "hands-off" the visitor check in and check out processes function, for example maybe you allow the visitors to ...
How do I add someone to the visitor watch list?
The visitor watch list allows your company to add names to a list, for visitors that might try to gain access to your facility. By navigating to Visitor > Visitor Watch List, and complete these fields: Name of visitor to add to the watch list The ...
Visitor Dashboard
The visitor dashboard in SOVA is designed to be run from a touch screen monitor or tablet computer, and that's why it is designed with colorful, easy to "touch" buttons. Typically, our clients run a security department with a dedicated stand-up work ...
Visitor Listview
The visitor listview is your home base for managing visitors entering or exiting your facility. Visitors could be regular visitors, like the elevator mechanics, Audio Visual company, contractors working on a renovation at your hotel, etc. They can be ...