E-Sign Consent

E-Sign Consent

Last updated: September 26, 2019

SOVA Systems and its affiliates and third party service providers (“SOVA”) may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding our Services. Your agreement to this E-Sign Consent confirms your ability and consent to receive Communications electronically from SOVA, its affiliates, and its third party service providers, rather than in paper form, and to the use of electronic signatures in our relationship with you (“Consent”). If you choose not to agree to this Consent or you withdraw your consent, you may be restricted from using the Services.

Electronic Delivery of Communications and Use of Electronic Signatures

Under this Consent, SOVA may provide all Communications electronically by email, by text message, or by making them accessible via SOVA websites or applications. Communications include, but are not limited to, (1) agreements and policies required to use the Services (e.g. this Consent, User Terms, Privacy Policy, and the Services Agreement), (2) payment authorizations and transaction receipts or confirmations, (3) opt-in notifications, (4) and all federal and state tax statements and documents. We may also use electronic signatures and obtain them from you.

System Requirements

To access and retain the electronic Communications, you will need the following:

  • A computer or mobile device with Internet or mobile connectivity.
  • For desktop website-based Communications:
    • Recent web browser that includes 256-bit encryption;
    • The browser must have cookies enabled. Use of browser extensions may impair full website functionality; and
    • Minimum recommended browser standards are the most recent versions of Mozilla Firefox (see  https://www.mozilla.org  for latest version), Apple Safari (see  https://www.apple.com/safari  for latest version), or Google Chrome (see  https://www.google.com/chrome  for latest version).
  • For application-based Communications:
    • A recent device operating system that supports text messaging, downloading, and applications from the Google Play store; and
    • The most recent versions of Google Chrome for Android OS.
  • Access to the email address used to create an account for SOVA Services.
  • Sufficient storage space to save Communications and/or a printer to print them.
  • If you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add  noreply@sovasystems.com  to your email address book.

Paper Delivery of Communications

You have the right to receive Communications in paper form. To request a paper copy of any Communication at no charge, please write to SOVA Systems, PO Box 600063 San Diego, CA 92160, USA, Attn: Customer Support - Legal (“SOVA Address”) within 180 days of the date of the Disclosure, specifying in detail the Communication you would like to receive. For the avoidance of doubt, requesting a paper copy of any Communication, in and of itself, will not be treated as withdrawal of consent to receive electronic Communications.

You may withdraw your consent to receive electronic Communications at any time, by writing to the SOVA Address. However, withdrawal of your consent to receive electronic Communications may result in termination of your access to Services. Any withdrawal of your consent will be effective after a reasonable period of time for processing your request, and SOVA will confirm your withdrawal of consent and its effective date in writing (either electronically or in paper form).

Updating Your Email Address

You can change your email address by writing to the SOVA Address. You may also be able to change your email address yourself through the Services.


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