Web Issues

Web Issues

12-08-2020:
  1. In Live Dispatch, the screen may load showing activities from 8 hours ago, but nothing more recent even if activities have been done more recently. As an officer records an activity via their mobile device, the activity feed will update to show all recent tasks. This is a small bug introduced since our overnight update.
  2. In the DAR report, the times may show time per UTC instead of your current timezone. This has been fixed in the alpha server.
12-01-2020:
  1. If adding a media file to an incident report then deleting it, clicking the media icon in the IR list will show the deleted file in the popup list. You are also able to download it. We'll be changing that so deleted media files are actually deleted from our servers
  2. When receiving an incident report pdf, if the IR has another pdf as a media attachment, you encounter an error when opening the IR. For now, please do not attach pdf's to an IR. You can convert pdf's to an image and attach. We should have this resolved soon
  3. Currently you are able to check in a visitor if their pass is expired by selecting the visitor from the visitor list, then changing their status from the control that appears at the bottom of the visitor list. We are changing this to prevent checking in expired visitors. If processing a visitor, you are unable to check in expired visitors
  4. We are limiting who has access to the attendance log for privacy (HIPAA) reasons as requested by a client
  5. When changing the unique identifier ID for an AED in the web, this change is not syncing to the mobile device so you will see 'Button not recognized' when scanning an AED button to perform a monthly inspection
  6. Date filter not working in equipment logs in certain circumstances
  7. When editing a POI, clicking 'Comm Log' button does nothing
  8. When uploading very large images to an IR using the web app, if  width is greater than height ex. 4000 x 3000, image upload may fail. A work-around is to take image in portrait mode, and/or reduce the resolution of your device camera

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