How to schedule carrier pickups once shipments are created
Once your customer has paid to have their lost and found item shipped back to them, using the shipping system integrated into SOVA lost and found, you may need to schedule a pickup at your location. While it is possible that you regularly have UPS, FedEx or USPS in your building and can provide the package to your shipping person directly, in some cases you may need to contact the carriers directly and let them know that you would like to schedule a pickup at your business.
Details on how to schedule a pickup can be found by following the links below and completing a quick online form. Please note - FedEx and UPS require you to enter an account, which is used simply for obtaining the address of your business. If your place of business does not currently have an account with the major shipping carriers, now is a good time to add an account. As you move forward with SOVA lost and found shipping, you will use your shipping carrier account to order free shipping materials like boxes, envelopes, clear label sleeves, etc. which can be delivered directly to your place of business so you can keep your shipping operation well stocked with supplies.
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