Related Articles
Setting Up A New Mobile Device
If you are self-installing SOVA as part of your initial setup, or are replacing a damaged or missing device, here are the steps required to get your new mobile device up and running quickly with the SOVA security system: Purchase an Android device ...
Web Issues
12-08-2020: In Live Dispatch, the screen may load showing activities from 8 hours ago, but nothing more recent even if activities have been done more recently. As an officer records an activity via their mobile device, the activity feed will update ...
Mobile FAQ's
Q. Can I use an iPhone with SOVA? The short answer is, not yet. The latest version of iOS (the system software that runs on an iPhone) has a limited ability to scan NFC, or "Near Field Communication" which is the technology that SOVA uses to ...
Troubleshooting Connectivity Issues
When devices are misbehaving, you may discover that user activities are not being reported properly, tours are not showing up as being submitted, or the dispatch activity feed may not even show a security officer logged in, even though you know they ...
Mobile Alerts Terms and Conditions
Effective Date: January 01, 2020 1. By signing up for Mobile Alerts (also the "Service") and/or continuing to receive Mobile Alerts to your mobile number, you agree to be bound by these Terms and Conditions ("Terms"). Your participation in the ...