Website Terms & Conditions

Website Terms & Conditions

LAST UPDATED: May 6, 2026

Terms

Welcome to the SOVA Systems website (the “Site”). The Site consists of https://sovasystems.com and https://sova.cc. Public pages of https://sovasystems.com redirect to https://sova.cc; pages associated with the authenticated SOVA platform remain on https://sovasystems.com and are not part of the Site for purposes of these Site Terms. Both URLs are operated by SOVA. Your use of the Site indicates your acceptance of these Terms and Conditions of Use (“Site Terms”), which SOVA may change at any time without notice. Please read these Site Terms carefully and check periodically for changes. If you do not agree with these Site Terms, please do not use or access the Site.


These Site Terms apply only to the public marketing Site. They do not govern the SOVA platform, including the authenticated web portal accessible at https://sovasystems.com/users/login or the SOVA mobile applications. Access to and use of the SOVA platform is governed by the SOVA Platform User Agreement and, for SOVA Customers, by the applicable Master Services Agreement and related order documents executed between SOVA and the Customer.

Ownership

The Site is owned and operated by SOVA Systems LLC, a California limited liability company (“SOVA”). All content on the Site, and the compilation and arrangement of that content (collectively, “Content”), is the exclusive property of SOVA and its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, redistribute, or republish any Content for any purpose other than your individual personal or internal business use without SOVA’s prior written permission.


The Site may display SOVA’s trademarks, service marks, logos, and trade names (collectively, “Trademarks”). All Trademarks are the property of SOVA. Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark without SOVA’s prior written permission.

Disclaimer

THE SITE AND ALL CONTENT ARE PROVIDED BY SOVA ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOU BEAR AND ACCEPT ALL RISKS ASSOCIATED WITH ACCESSING OR OTHERWISE RELYING ON THE SITE AND ANY CONTENT MADE AVAILABLE TO YOU THROUGH YOUR ACCESS AND USE. SOVA DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, USEFULNESS, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR QUALITY OF ANY CONTENT THAT APPEARS ON THE SITE, REGARDLESS OF WHO ORIGINATES THE MATERIAL. SOVA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOVA DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE FROM ERROR.


SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY HAVE ADDITIONAL CONSUMER RIGHTS UNDER YOUR LOCAL LAWS THAT THESE SITE TERMS CANNOT CHANGE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOVA OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCTS LIABILITY, WARRANTY, OR OTHERWISE) TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOSS OF DATA OR OTHER INFORMATION, USE, GOODWILL, OR BUSINESS REPUTATION) ARISING OUT OF OR RESULTING FROM YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY CONTENT MADE AVAILABLE THROUGH THE SITE, EVEN IF SOVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


SOVA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM, BUT NOT LIMITED TO, THE FOLLOWING: (A) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, DATA, SOFTWARE, CONTENT, OR SERVICES; (B) UNAUTHORIZED ACCESS TO OR USE OF YOUR ACCOUNT(S); (C) ANY ALTERATION, CORRUPTION, DELETION, DAMAGE, OR LOSS OF ANY CONTENT USED IN CONNECTION WITH THE SITE; (D) ANY VIRUSES OR OTHER DISABLING FEATURES THAT AFFECT YOUR ONLINE ACCESS TO OR USE OF THE SITE; AND (E) ANY THIRD-PARTY CONDUCT OR TRANSMISSIONS OF DATA.

YOU AGREE THAT SOVA IS UNWILLING TO MAKE THE SITE AVAILABLE TO YOU ABSENT THE FOREGOING LIMITATIONS OF LIABILITY, WHICH FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.

SOVA has not reviewed all of the sites linked to from the Site and is not responsible for the contents of any linked site. The inclusion of a link does not imply endorsement by SOVA of the linked site. Your use of any linked site is at your own risk. SOVA encourages you to review the terms and conditions and privacy policies of any websites you visit by following links from the Site.

Feedback

SOVA welcomes feedback, but please keep in mind that anything you submit to SOVA is considered non-confidential. Feedback related to SOVA or its products and services is considered non-confidential and the property of SOVA. SOVA is entitled to use any feedback you submit free of any restrictions and may disseminate it in any form.

Privacy

SOVA cares about user privacy. Information collected through the Site is governed by the SOVA Website Privacy Policy. For an overview of SOVA’s privacy practices generally, see the SOVA Privacy Center.

Use of the Site by Children

The Site is intended for a business audience and is not directed to children. SOVA does not knowingly collect personal information through the Site from children under 13 (or under 16 where required by applicable law). If you become aware that a child has provided personal information to SOVA through the Site, please contact privacy@sovasystems.com.

Termination

You may terminate your access to and use of the Site at any time. SOVA may terminate, suspend, or discontinue your access to the Site at any time and for any reason, with or without notice. All material terms of these Site Terms shall remain in effect after the expiration or termination of your access. Any termination by you or by SOVA shall not affect any agreement(s) executed between you and SOVA, including any Master Services Agreement, order documents, or the SOVA Platform User Agreement, which are governed by their own terms.

Governing Law and Jurisdiction

If a court of competent jurisdiction determines that any provision of these Site Terms is invalid, illegal, or unenforceable, the remainder of these Site Terms shall continue in full force and effect.


The laws of the State of California, excluding its conflict of laws provisions, will apply to any dispute arising out of or relating to these Site Terms or your use of the Site. All proceedings shall be brought before a court of competent jurisdiction located in San Diego, California, including federal courts sitting in that jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Site Terms and is expressly excluded.

Contacting Us

If you have any questions about these Site Terms, please contact us at +1 844-961-3690.

    • Related Articles

    • Website Privacy Policy

      LAST UPDATED: May 6, 2026 SOVA Systems LLC, a California limited liability company (“SOVA” or “we”), wants you to be familiar with the information we collect about visitors to our marketing website, how we use and share that information, and the ...
    • Mobile Alerts Terms and Conditions

      Mobile Alerts Terms LAST UPDATED: May 7, 2026 SOVA Systems LLC (“SOVA”) offers operational mobile alert services through the SOVA platform (the “Service”). By providing your mobile number and opting in to receive mobile alerts through the SOVA ...
    • Consumer Shipping Terms

      Shipping Terms & Authorization LAST UPDATED: May 7, 2026 Please read these terms before completing your payment. By clicking the green payment button (for example, USPS — Pay $12.34), you agree to these terms and authorize the charge shown. 1. Who is ...
    • SaaS Contracting at SOVA

      This article provides an overview of the documents involved in a SOVA Customer contract, as a navigation aid for Customers, prospective Customers, and their counsel. This article is informational; the binding terms are set out in the documents ...
    • Security Checklist

      Security Best Practices for SOVA Customers LAST UPDATED: May 7, 2026 This guide is for the people who use the SOVA platform every day — security supervisors, front-desk staff, lost-and-found coordinators, and property administrators. It covers ...