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Passdown report
"Passdown", as it is known in the security industry, is a brief meeting held by security officers at the conclusion of their shift to discuss and share significant events that happened on their shift with officers that are just starting their shift. ...
Incident Report Listview
The Incident Report listview in SOVA allows you to see all incident reporting from a single screen. From here, you can view and edit IR's, review media attached to IR's like images, audio and video files, PDF's and WORD documents. There are many ...
Customizing a Shift Report
The shift report in SOVA is a snapshot of an entire shift, digested down to 1-2 pages. Consider it like an "Executive Summary", which is perfect for sending to busy exec's so they can stay updated on their security operation without having to wade ...
Shift Report Listview
The shift report is a convenient way to compile data from an entire shift, or even a full day, into a 1-2 page report that you can send to your managers directly from within the SOVA application. The screen below shows the shift report listview for ...
Changing Incident Report Status
Incident reports (IR's) created in SOVA go through a lifecycle from inception to acceptance. At the various stages, authors of the IR may or may not have the ability to edit their reports, others can always send comments via email to the IR author to ...